VOTRE PAYS

TECHNICAL SUPPORT

 TECHNICAL SUPPORT

A 24/7/365 helpdesk completely dedicated to your maintenance.

Our highly trained team use specialised software to manage your calls, buildings and assets.

The role of our cross-functional teams for the management of your facilities:

  • A single point of contact for your maintenance needs
  • Creation and management of jobs requests in real time
  • Management of suppliers relationship
    • Dispatch and work order management
    • Track job time, response time, machine downtime and other metrics
    • Monitor progress of supplier intervention

 

  • Remote monitoring of alarms systems of your key asset
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